Frequently Asked Questions
Do you take insurance?
We are not in-network with any insurance providers; however, clients can submit claims for potential out-of-network benefits. Please let us know at the front desk if you would like to us to provide the necessary information for you to seek reimbursement directly from your insurance company.
Are there benefits for not using insurance for therapy?
There are several reasons why being self-pay resonates with us at Beenen Therapy Group:
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Confidentiality: With self-pay, you take full control of your privacy. Your treatment details remain strictly between you and your therapist, and no diagnosis is shared with an insurance company. This protects your confidentiality and prevents your personal health information from becoming a permanent part of your medical record.
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Flexibility when choosing therapists: Self-pay gives you the freedom to choose the best provider for your needs, without being limited by insurance networks. This expanded choice makes it easier to find the right therapeutic fit.
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Client autonomy with session length and frequency: Insurance companies often cap the number of sessions they will cover, which can interrupt a client's progress. By choosing to self-pay, your therapy can be tailored to your unique needs, with no external limits placed on how long or how often you can receive care.
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Tailored treatment plans: Self-pay therapy puts you and your therapist in charge of your treatment plan. You have the freedom to choose the most effective approach for you, including specialized or holistic modalities that insurance companies may not cover. This ensures your care is tailored to your unique needs.
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Financial transparency: At Beenen Therapy Group, our self-pay model ensures complete financial transparency. We provide you with the full cost of sessions upfront, to prevent being surprised by hidden or unexpected fees that are common with insurance billing.
What are your fees?
The cost for therapy depends on the therapist's licensure status. We have listed each therapist's session rate on their booking profile. You are also welcome to call and confirm the therapist's session rate with the front desk prior to booking.
What forms of payment do you accept?
We accept payment via cash, check, and all major credit cards, including HSA cards.
What is your cancellation policy?
We require 24 hours' notice for any cancellations or changes to your appointment. If you cancel within less than 24 hours of your scheduled appointment start time, you will be charged a late cancellation fee of $100. If you do not cancel and do not show up for your appointment you will be charged a no-show fee equivalent to the original cost of the session